Tan Sin Hong, founder and president of Popular Auto & Services Sdn Bhd, started the company with the purpose of providing a Total Claim Center under one roof for unfortunate customers who are involved in vehicle collision or accident. Throughout the fifteen years of experience in vehicle repair industry, he found out that customers will be more at ease if there is a friendly and experienced vendor to assist them in insurance claim procedures. Therefore, popular Auto & Services was established in 1998 with the objective of “Providing Total Satisfaction to Customers” in vehicle claim industry.
Another area that contributes to the company’s success is its customer service. While other players in the collision repair industry are reluctant to put in extra effort to understand the collision situation and provide proper guideline or advice to the unfortunate drivers, Popular Auto & Services Sdn Bhd employees made helping and advising customers a top priority. Another commitment of our company is to provide fast services to keep up the pace of the customers need for their vehicle urgently. Claim procedures and vehicle repair will take place as soon as possible, as this will bring great effect on the vehicle delivery date. Therefore repair work and periodic updates is priority, thus minimizing vehicle idle time in the workshop and giving customers peace of mind as they receive periodical updates. In order to achieve this objective, Popular Auto & Services Sdn Bhd is providing 24 hours towing services. With the current strength of twenty man power and their individual specialty, Popular Auto & Services Sdn Bhd will deliver an efficient and reliable service. Our team is updated regularly in order to catch up with the fast changing vehicle repair technology. We maintain a friendly, fair and challenging work environment, which respects new ideas and creativity. We reward hard working employees who satisfy our customer’s needs and who contribute to the overall growth of the organization. We recognize and reward achievement. We welcome opportunities to openly celebrate individual and team achievements, and congratulate those contributing to the company’s success. Achieving our mission requires good people who share the following values :

• Honesty and Integrity
• Passion for Customers, Career Building,
• Creativity and Flexibility
• Kind and Respect to others and
• Dedication to Making Them Better
• Willingness to take on Greater Challenges and See Them Through
• Self Critical, Questioning and Committed to Personal Excellence and Self Improvement
• Accountability to Commitments, Results and Quality to Customers

The above values and mission drive us to achieve our corporate goal, which is “Providing Total Satisfaction to Customers”.

Popular Auto & Services Sdn Bhd services areas such as Port Klang, Klang, Shah Alam, Subang Jaya, Petaling Jaya and other areas (depending on customers’ requests). Based on experience and skilled professional workers, Popular Auto & Services Sdn Bhd provide better services to customers and looks forward to become a claim center and also to understand customer’s needs by providing the best solutions possible. Popular Auto & Services Sdn Bhd provides a list of comprehensive solution as listed below :

• Repairing
• Body Repair
• Panel beating and Welding
• Engine Repair
• Collision Repair
• Chassis Straightening
• Servicing
• Engine Overhaul
• Maintenance Services
• Electric Works
• Spray Paint
• Body Painting
• Touch Up Painting
• Colour Matching
• Towing Services
• 24 Hours Towing Services

Regardless of the type of service provided by Popular Auto & Services Sdn Bhd, the quality can be assured because each service provided have to go through quality control. Popular Auto & Services Sdn Bhd has set a very high standard in the quality control system as these procedures will ensure customer satisfaction as well as customer’s safety. On top of quality control, customers also get six months warranty to ensure that they get the best from our services.