Yam Tuan Motor Sdn Bhd was formed 9 years ago in 1996 by Yap Tuan Heng as a general vehicle repair workshop, and had since grown to the status of one of the most reputable servicing, repair and claim workshop in Port Dickson. Yam Tuan Automobile Sdn Bhd is also studying the viability of other districts for expansion. Yam Tuan Automobile Sdn Bhd is recognized by the Persatuan Insuran Am Malaysia in conducting insurance motor claim repair. Yam Tuan Automobile Sdn Bhd has a team of dedicated and experienced personnel from the technician to the administration department of the company in ensuring quality and customers satisfaction. Yam Tuan Automobile Sdn Bhd believes we have the experiences and knowledge to explore into collision damaged vehicle business. Using Technology as the platform, Yam Tuan Automobile Sdn Bhd is ready to revolutionize this business differently from the normal conventional approach. One of the most important aspects of repairing collision-damaged vehicle is measuring. You can’t fix the damage or even prepare an accurate repair estimate until you’ve identified the full extent of the damage – and that often means measuring reference points and checking dimensions against specifications to determine how badly things have been knocked out of place. With most cars now being built to factory tolerances of plus or minus 3mm (and some to plus or minus 1mm), there’s little margin for error when it comes to measuring and locating reference points. Dimensional accuracy is an absolute must. Consequently, more and more insurance companies, as well as consumers, are demanding a higher level of measuring precision and documentation that ever before for estimating purposes and for verifying that a vehicle has been fully restored to its original condition.

KEY INITIATIVE

1. Professional Quality Service.
   • Emphasis is periodically given on the importance of professionalism in providing service to customers. He covers the aspects of the manner in customer service, cleanliness of mechanics, and customers’ cars and the tidiness of tools and work place.
2. Competitive Price.
   • Through competitive price, customers will be compelled to come back for future service and repairs. This coupled with quality service will ensure good customer satisfaction.
3. Personal and Skill Growth.
   • One of the important assets of the company is its employees. Thus, it is important to give emphasis on personal growth not only in work related but also in mental maturity and behavior. With this in mind, the workshop is not only a source of income to its employees and shareholders but also an institution that molds the younger generation for better future.

MISSION
“To provide Car Owner with First Time Correct Solution (FTCS) using Technology as a platform to improve the vehicle long term reliability”
VISION
“To become the Preferred Panel Repairer among the Insurance Agents in Negeri Sembilan practicing and adopting good business values and code of ethical to revolutionize the business.”

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